FAQ

What are the hours of your pool and other water attractions?

Open Memorial Weekend – Labor Day Weekend
10:00 AM – 7:00 PM, Monday thru Sunday

How far in advance should I make my reservation?

We recommend booking at least 3-6 months in advance of the desired arrival date.

How do I reserve my stay?

You can book your stay on our website by clicking “Book Now” or using this link: BOOK NOW. (link to booking site)

When is the cheapest time to book?

Visit us during the months of November through February and enjoy reduced rates! Please keep in mind, activities are limited to weekends only during these times.

What are your Peak and Non-Peak Season dates and does that affect the attractions?

Our resort dates and availability of attractions vary throughout the season and are as follows:

Peak Season
Memorial Day – Labor Day

Non-Peak Season*
March 1 – May 23, September 3 – October 31
*Events, attractions, and facilities have limited availability during the non-peak season.

Can I tour the resort?

We are happy to show off the resort, and we do allow tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead. We would hate for you to waste a drive.

Will my reservation guarantee a specific campsite or cabin assignment?

We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable $25 lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected campsite or cabin type but not the specific unit number.

How many guests can I have on my reservation?

The maximum number of guests per campsite is 8. Maximum occupancy for cabins is the maximum number of people they are rated to sleep.

What can I use my Jellystone Park™ gift card towards?

Jellystone Park™ gift cards are applicable towards reservations, store purchases, or attractions and activities.

Do you have RVs to rent?

We do not have RVs to rent at our resort.

Do you provide linens in all cabins?

Yes, we provide linens in all our cabins.

Can I pitch a tent at my campsite if I have an RV?

Yes, you can! We allow 1 small, 2-man tent in addition to the RV at an RV site.

Can my friends come and visit?

Absolutely! Guests must pay the Day Use fee to visit, or they can be added to your reservation.

Is firewood available for purchase?

We have firewood available for purchase at our store. To preserve the beauty of our wooded resort, please do not cut down or damage trees in any way.

Can I bring my own firewood?

We do not allow the transport of firewood into our camp-resort. Harmful insects, diseases, and plants thrive in many nearby states, so bringing potentially infested firewood into Tennessee threatens the health of our natural resources.

Can I bring my own golf cart, motorized scooter, or ATV to the resort?

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into the resort. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without a refund. For your convenience, we do offer golf cart rentals that allow accessing our resort easy…and fun!

How do I rent a golf cart if I am staying overnight?

Add a golf cart rental to your reservation when you book online.  For more information about our golf carts, click here {add-ons link}, or you can always come into our front office, and we will be happy to help you!

How many cars are permitted at my site, and may I have extra cars?

You may have two cars per campsite or cabin, but each car should have a car pass hanging on the rearview window. These are given with your reservation materials. We do not allow extra cars per site because we do not have enough parking space available. ** Extra cars may be permitted due to individual circumstances and events but must be approved by management prior.

Do you have quiet hours?

We do! Quiet hours are 11:00 PM – 8:00 AM daily. Any guest under 18 years of age must be at their campsite or cabin during these hours unless accompanied by an adult.

Are alcoholic beverages allowed at your resort?

They are, but the beverage must be held in an unmarked container or koozie. Glass containers are not allowed in the pool areas and or activity centers. This is a family-friendly resort, so please be considerate of others and refrain from loud and unseemly language.

Can I bring a pet with me?

YES! We are a pet-friendly resort! Pets are allowed in some cabins but not in our playgrounds, restrooms, pool areas, or other buildings. For one pet, there is a flat fee of $25. For two pets, there is a flat fee of $50. Pet owners are required to bring a leash for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. ** Service animals are allowed in buildings and event centers.